Lowongan Kerja Yogyakarta September 2014 Food & Beverage Attendant Accor Group
HOTEL OR ENTITYibis Styles YogyakartaManaged hotelCity: YOGYAKARTA State: Java Country: IndonesiaIbis Styles Yogyakarta is ideally located in Malioboro district within walking distance. Designed with colorful and pop concept makes it a haven for the leisure, but also great for business travelers who fancy to have a different ambience of hospitality.Also visit the famous Sultan's Palace and more Yogyakarta's heritage around the palace which is just 5 minutes away from the hotel. Relish your evening in our roof top bar, the Sky Bar, where you can enjoy the amazing night scenery of the city.CONTRACT Job Level National under local employment status (or Foreigner already entitled to be recruited for this role) 12 Job/National under local employment status (or Foreigner already entitled to be recruited for this role) More information -- > Fixed-term contract: Yes Duration of fixed-term contract (in months): 12 Status Full Time Anticipated Start Date 08-01-14 CONTACTWandansari Sukmahrd@ibisstyles-yogyakarta.com+62(274)588889SKILLSLevel of Education: OthersAreas of Study: HospitalityProfessional experiences: 1 to 2 yearsLanguages essential: Bahasa Indonesia (Primary tongue)English (Working level) Essential and optional requirements Excel Power Point Word KEY TASKSOverview of duties'• Welcomes guests and provides a high standard of restaurant service at the F&B point of sale• Contributes globally to guest satisfaction through the quality of his/her work and exemplary behaviour • Adopts appropriate ibis Styles service-oriented behaviours and attitudes, focussing on the brand's values: Modernity, Simplicity, Well-being'Main responsibilities Customer relations'• Provides a friendly and personalised welcome for guests in line with the brand's service mindset • Offers attentive service and adapts to any constraints guests may have• Heeds any remarks made by guests and ensures follow-up• Establishes good relations with guests, offering advice and fostering customer loyalty• Knows all about ibis Styles' special features and promotes the brand and hotel's offer' Professional techniques / Production'• Completes the following tasks: - unloads the deliveries for his/her department - prepares the point of sale and preparation areas - welcomes guests and provides waiter service - cleans and tidies the restaurant and preparation areas after closing• Before every workshift, finds out about dish composition and any shortages (takes part in briefing and debriefing meetings)• Organises his/her work to suit fluctuations in numbers, events and guests • Recognises the different types of clientele and adapts services accordingly, keeping to the basic rules• Keeps the equipment used in good condition .' Team managementCommunicates and cooperates closely with the kitchen Commercial / Sales'• Is attentive to guests' requests and fulfils them, while increasing sales• Helps gain customer loyalty through the high standard of service• Encourages guests to post their comments on the interactive Visitors' Book' Management and administration'• Takes part in meeting the department's targets: by respecting the procedures and internal audits applicable in the hotel• Helps manage crockery and appliances by avoiding breakages• May be asked to help with inventories' Hygiene / Personal safety / Environment'• Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulations• Respects the instructions and safety guidelines for the equipment used• Applies the hotel's security regulations (in case of fire etc)• Respects the hotel's commitments to the ''Environment Charter'' (saving energy, recycling, sorting waste etc)'
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Lowongan Kerja Yogyakarta September 2014 Food & Beverage Attendant
Accor Group
Rating: 4.5
Diposkan Oleh: Anonim
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